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FREQUENTLY ASKED QUESTIONS

You Asked, We Answered

At Mauka3D, the complete satisfaction of our customers is always top priority. Check out some of our frequently asked questions below, and feel free to get in touch if you need additional information.  All cookie cutters are  printed in PLA.

How long does it take?

We strive have your cutters ready for delivery in 3-5 days.  However, due to complexity of your cutter

we ask that you expect 3-5 days for design, and another 3-5 days to produce your custom cutter.  

How do I clean my awesome cutter?

You can clean you cutters with warm soapy water. 

Please do not place your cutters in the dishwasher or in leave in the car.

WHAT ARE THE PAYMENT OPTIONS?

Go to our online store.  You can also contact us for custom orders.

I have an idea or design, how do I turn it into a cutter?

Just contact us on Social Media or contact us via email.

How can I help the dough from getting stuck to my cutters?

One trick I have found it to

  • Lay a piece of plastic wrap on your rolled dough.

  • Place your cutter on top

  • Pinch the middle of the plastic wrap to make a small mound

                      (you will need some slack for when you cut)​​

  • Press on your cutter, to cut your cookie

The added benefit; plastic wrap will help you release your dough from your cutter.

What is the custom design process, and how does it work?

  1. Contact us with an idea, sample, or image for your cookie cutter. 

    • Our team is developing a Design Portal

  2. Our team turns your picture into a design.

  3. We use that design to create a 3D Cookie cutter.

  4. We use a 3D printer to print your custom design

  5. Our team will contact you when it's ready for pickup.  We can also ship to your doorstep.

  6. It's time for you to test your new cookie cutter!

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